Get to Know Your Tenants—Really Know Them
Want to increase sales across your center without spending money? Build real relationships with your tenants—yes, even the nationals—and learn what makes their businesses tick. Whether it’s knowing when their […]
Make Friends with Your Neighbors
One of the biggest mistakes I see shopping center owners make? Relying on online rent comps. You know those listings are wrong—I don’t even give my info to those sites! […]
Market Rent Isn’t What You Think
Forget what your rent roll says. Forget what CoStar or the appraiser says. If you really want to know what the market rent is—get in your car, drive your market, […]
Don’t Be the Landlord Who Creates Their Own Vacancy!
Vacancy is expensive—and more often than not, we landlords are the ones causing it. How? By letting tenants pay late… again and again, until suddenly they’re three months behind and […]
Stop Giving Away Options!
Let’s get one thing straight: lease options benefit tenants – not landlords. Yet, so many landlords hand them out like candy, locking in below-market rents for years. Right now in […]
TI Is Not a Gift – It’s a Deal-Making Tool
Let’s talk about TI — Tenant Improvement dollars. I’m allergic to it. Sure, I’ve given it. But only when it makes strategic sense. Why? Because when a tenant asks for […]
Visibility, Cleanliness, and Security Are Non-Negotiable
Let’s get one thing straight – traffic drives sales, and sales drive rents. So when I buy a shopping center, my first mission is simple: make it a place customers […]
Quantify Value – Reduce It to the Ridiculous
So many leasing agents get fixated on rent rates. I don’t. I focus on value — creating it and, just as importantly, demonstrating it. When a prospect says, “Your space […]
Mirror Before You Move
You’ve asked the questions, done the listening, and now it’s time to show your prospect that you get it. Before you pitch a space or schedule a tour, mirror back […]
Help Your Tenants Succeed
Smart leasing agents know that strong tenant revenues lead to a thriving shopping center. More successful tenants mean more traffic, stronger synergy, and easier leasing. Even if you’re not in […]